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Update : 16 May, 2016 01:11 am

Users will get compensation for call drop from July: Tarana

Online Desk
Users will get compensation for call drop from July: Tarana
State Minister for Post and Telecommunications Tarana Halim.

State Minister for Post and Telecommunications Tarana Halim on Sunday said mobile phone operators will give free minutes to its users as compensation for every case of call drop and network failure.

She came up with the decision after a meeting with the chief executive officers of the mobile phone operators at the Secretariat in Dhaka on Sunday.

As per the decision, the users will not get compensation if the call drops in the first minute. After the first one minute, the users will receive one minute as the compensation for each call drop.

Bangladesh Telecommunication Regulatory Commission (BTRC) will form a committee in June in this regard, decides in the meeting.

On 19 January, BTRC sent a directive to all mobile operators asking them to compensate subscribers to the tune of one minute per call drop or network failure.